MS
Michael S

1 reviews | Active since Nov 2013

11 Jun 2018, 15:34

RCS doesn't want to refund me after settling the accounts months ago

Mid March I settled my account, then later around the 28th March I am debited R910. I went to the store and also called RCS countless times to get my refund. All the agents I talked to on the phone gave me different stories. 3 months down the line I am still for someone to call me and explain why I am not getting my money back.

Please give me back my money and close the account.

0
Replies (2)
RCS
RCS's reply14 Jun 2018, 15:20
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply19 Jun 2018, 16:44
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS