Rcs does not care

I have an Rcs credit card and a loan and recently a game. Marko and DionWired card . I have never missed a payment on anyone of these. But they won't increase my loan or increase the limit on my credit card. I can't get angry with the people who answer the calls which are meant to help you because I am afraid to say that the customer is not always right it's the computer's word that is in fact the bottom line . That really frightens me because that means any help you need is given without any emotions. Nicole Bromilow