RCS - Do not use this credit provider.

*********** service, I changed my bank account, sent an email (like i am supposed to) with all details regarding the change with the new banking details last year November already. They never debited my account and it went into arrears. I eventually made manual EFT's as there was no hope for the staff's incompetency. Now I get told I cannot access the app or the self service portal because I am on a so called "rehabilitation program" . This is very bad service, I get negatively impacted due to a person that was not competent enough to type digits in correctly. Shame on you.