RvdW
Rudie van der Westhuizen

1 reviews | Active since Apr 2015

14 May 2015, 08:46

RCS do not comply with own rules

RCS does not comply with their own rules!! I have a problem with RCS each and every time applying for a loan. I had 3 loans in a question of 6 months that I settled. first RCS takes forever to update their system. Now im told I will be declined because I did not let my debit orders run for about 6 months? how on earth did I get the previous 2 loans, it did not even reach 6 months of debit orders. RCS must wake up and comply with their own rules and don't change it as they see fit<br> It is ridicules!!!!!

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Replies (1)
RCS
RCS's reply14 May 2015, 10:51
Official
Hello rudievdw81@,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group