RCS ***** Divition the worst in SA

Let it be a warning to all people out there. It seems like there is a leak on our Builders RCS card/accounts, after which when transactions was *****ulently done, nobody want to assist. ***** has been committed on my Builders RCS account via Macro Online and was immediately reported to RCS ***** division at which stage I was told that they would see if the transactions can be reversed as it was weekend. If an online transaction is done it simply means that the goods bought was not yet delivered and it could have been stopped immediately as these goods have not yet left the store. But because of the lack in feeling for the idiot like me on the other side of the line whose account has just been maxed out the transactions was not stopped and I am held liable even though I am very far from Cape Town. This is by far the worst experience of my life. Then they still have the cheek to let you know you can come and collect a new card. Really!!! Does Builders RCS think I will ever set my foot in one of their stores or even collect my card.