MM
Muhammed M
1 reviews | Active since Oct 2019
06 Oct 2019, 10:49
RCS Dispute
Dear RCS I have filled in a dispute form with regards to an account which was opened *******ly and ********ly. The form was sent out on the 26/09/2019 to ***.
I have been advised that your company should do a proper investigation into this matter.
I have not opened this account and requests further investigation as well as a response from RCS.
I would like to see the purchases made in my name and the application form that was filled in.
If this matter is NOT resolved , I will instruct an attorney to act on my behalf.
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RCS's replyOfficial
07 Oct 2019, 12:47Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
Best regards,
RCS's reply07 Oct 2019, 12:47
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
Best regards,