IK
Irene K
1 reviews | Active since Nov 2020
27 Nov 2020, 10:00
RCS Disappointed
I am very disappointed with RCS since Last year March 2019 I have paid up and closed the account but it is still showing on my credit report as Active and has an outstanding amount of R721... Which has been outstanding since last year and that decreases my credit rating as it reflects as not maintaining the account.
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Replies (3)
RCS's replyOfficial
27 Nov 2020, 13:12Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply27 Nov 2020, 13:12
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
IK
Irene K's updateReviewer Update
27 Nov 2020, 13:21How will you escalate the matter not knowing, the account number and ID?
IK
Irene K's update27 Nov 2020, 13:21
Reviewer Update
How will you escalate the matter not knowing, the account number and ID?
RCS's replyOfficial
11 Dec 2020, 11:36 Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
Best regards,
RCS's reply11 Dec 2020, 11:36
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
Best regards,