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Esther S

1 reviews | Active since Mar 2021

24 Mar 2021, 13:25

Rcs deplorable

Hi I have handed over my account to the insurance claims department after being retrenched but after insurance claims paid my account for 2 months they handed my account over to the collections department. I am being harassed by the agents everyday. I have emailed my bank statement to the claims department but no feedback so far

0
Replies (3)
RCS
RCS's reply24 Mar 2021, 16:50
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group


RCS
RCS's reply01 Apr 2021, 13:25
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 

RCS
RCS's reply01 Apr 2021, 13:25
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS