NM
Ntombi M
1 reviews | Active since Jan 2016
24 Nov 2021, 19:42
Rcs debt collectors/lawyers
Worst services ever.I was offered a settlement for my Rcs account by Rl Daly their lawyers which i settled on the 29th of October and to date i have been given a runaway regarding my paid up letter.I have sent emails and called both RCS and their lawyers for a paid up letter with no assistance but stories from both ends.
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Replies (2)
RCS's replyOfficial
25 Nov 2021, 09:01 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply25 Nov 2021, 09:01
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
NM
Ntombi M's updateReviewer Update
07 Dec 2021, 11:03Complaint escalated and issue has not been resolved to date??
NM
Ntombi M's update07 Dec 2021, 11:03
Reviewer Update
Complaint escalated and issue has not been resolved to date??