MS
Marlene S
1 reviews | Active since Aug 2019
01 Oct 2019, 12:35
RCS customer service appalling
I was approved for a 12 month loan almost two years ago. I have for the last 8 months been trying to get a consultant or a statement from RCS. To today still nothing. Yet every month I get debited.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
01 Oct 2019, 17:23Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
Best regards,
RCS's reply01 Oct 2019, 17:23
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
Best regards,
RCS's replyOfficial
03 Oct 2019, 14:41Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you. We trust you find the above in order.
Kind Regards, RCS GROUP
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you. We trust you find the above in order.
Kind Regards, RCS GROUP
Best regards,
RCS's reply03 Oct 2019, 14:41
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you. We trust you find the above in order.
Kind Regards, RCS GROUP
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you. We trust you find the above in order.
Kind Regards, RCS GROUP
Best regards,