NT
Nomvuyo T
1 reviews | Active since Jul 2021
04 Apr 2025, 18:04
RCS - CTM is such a NUISANCE
I was behind with one installment which I forgot to pay as I had a very busy month in March. I made a double payment on Saturday, 29/03/2025 and I received an sms thanking me and saying that I still need to pay R20 to bring my account up to date. I went to pay R30 yesterday and to my surprise, they sent me another sms today saying, "Despite several reminders, Payment received on your CTM acc remain short. PAY R18.67 TODAY, & avoid added charges." Seemingly they are charging me for the smses and I will accumulate unnecessary costs. I paid them R1300 for heaven sake, and they send me smses left right and center and expect me to pay for that.
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Replies (1)RCS's replyOfficial
07 Apr 2025, 16:52Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
RCS's reply07 Apr 2025, 16:52
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
