RCS ******

Item: RCS
Rating: 1
Author: Emmarencia A

its been 4 days ago since i have called RCS to resolve my outstanding balance and i was reassured that someone was going to call me to arrangements. till this day no phone call and the arrears is just increasing. they are not able to find this account on their system and no one can tell me how i need to make arrangements. ***

Helpful (0)

Replies (2)

RCS's replyOfficial

17 Aug 2021, 14:23

Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group

RCS's reply17 Aug 2021, 14:23

Official

RCS's replyOfficial

06 Sept 2021, 16:17

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply06 Sept 2021, 16:17

Official