RCS credit **** ups

One of the worst credit companies that you can get. I emailed then numerous times asking for a settlement letter also when they phoned me I asked for a settlement letter then they will tell me on the phone they will email it for me, I never received any settlement letter to close down the account then they hand me over for poor payment. Worst ****ing place to get credit, dont go for a game account, they will ****ing give the consumers bad names