WP
Willem P
1 reviews | Active since Mar 2020
13 Oct 2023, 14:20
RCS Credit Explotitin customers via 3rd parties
RCS is allowing third parties to add charges to my Edgars account without verifying it with me, the accountholder. I get charged exorbitant interst rates on these amounts. This happened previously as well and they told me to contact the 3rd party myself to rectify this.
Very bad service. RCS is ecploiting the situation to gain additional income via interst.
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RCS's replyOfficial
13 Oct 2023, 14:39Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 Oct 2023, 14:39
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group