RCS CREDIT CARD NIGHTMARE

This company has been harassing me for way too long, around December 2019,before we were hit by covid19 i was worried about the fact that i am paying every month via debit without fail but i only see a little difference on my balance. I went to Game Rosebank where the credit was made and they handed me the phone to call RCS Call Centre, i was attended by a rude and a clueless lady who failed to answer how long will i finish off my debt provided they debit every month like they do, i then decided to pay a little extra every month from their Self Service online portal, still i saw no difference and decided to let them debit and pay nothing extra. Last month April 2021 they didn't debit month end and i wasn't aware of that, their call centre started bombarding me with phone calls on daily basis accusing me of reversing the money while it was their fault trying to debit on the 3rd May wile i am getting paid month end. This week on the 25th May, i got a call from one of their consultants asking me to activate a Debicheck of R356 since they failed to debit, we agreed on it and i received an sms for activation which i did, today the 28 May i just received another call which lasted for 1min58 sec from *** at 14h56 from a very rude lady who was shouting at me and accusing me of reversing the money, her sole purpose of the call was to forcefully instruct me to go and pay cash in store because they won't run a debit this month end, i was so irritated and hung up on her. I just can't wait for the day i will finish paying them off, its been a bumpy roller-coaster. From Nkosinathi Ngubeni.