IL
Isaac L

1 reviews | Active since Aug 2013

16 May 2020, 10:30

RCS CREDIT CARD MAKES ME A ******** AT PROTEA GLEN RIDGE SHOPRITE BRANCH

@RCSGroup_ Are you aware that your Customers holding your RCS BLACK CREDIT CARD are discriminated at the @Shoprite_SA PROTEA GLEN RIDGE branch? We are treated as suspects and we are told that you must be contacted before we can use your card.

I didn't know holding your card would subject me into a very suspicious person, why do you have such arrangements with THE @Shoprite_SA PROTEA GLEN RIDGE branch?

I will be closing my account with you seeing that your card at this specific store turns me into an instant ********, I bank with FNB, if I purchase with that card, they never treat me differently but as soon as I produce your card its a different story

So the problem is your RCS CREDIT CARD purchase arrangements with @Shoprite_SA PROTEA GLEN RIDGE branch

0
Replies (2)
RCS
RCS's reply16 May 2020, 10:36
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS
RCS's reply29 May 2020, 10:29
Official
Good day


We are pleased to inform you that your complaint has been resolved.


Please accept our apologies for the inconvenience this may have caused you.


I trust you find the above in order.


Kind Regards,
RCS CARDS