1 reviews | Active since Jun 2017
RCS Credit card Closure
<p>I have a credit card with RCS and I paid it off on the 26th of May 2017 and it had a balance owing to me of R0.09.</p> <p> </p> <p>I have sent an email to ********** requesting that they can close my account and I have also attached my copy of my ID document as communicated by an RCS consultant telephonically.</p> <p> </p> <p>I was told that I can't call the closure department I just have to use an email to communicate with them.</p> <p> </p> <p>Yesterday I have just received my RCS statement showing that I paid off my account on the 26th of May 2017 and then there are other transactions that happened in June which is R4 CP Insurance, and Interest of about R9 of which it doesn't make sense where they come from because the consultant told me that there won't be any charges added from the date that I have requested that thet close my account.</p> <p> The request to close my account was sent on the 1st of June 2017 and I havent received any feedback yet.</p> <p> </p> <p>Kindly assist on this matter.</p> <p> </p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
