MN
Maxi N
1 reviews | Active since Jan 2015
28 Apr 2022, 11:41
RCS Credit Card
I have been trying to resolve a problem on my Credit Card where an item was returned to the Merchant and a credit was passed but the initial purchase still reflects on Budget! Being charged payment monthly for an item that has been returned! Been phoning Customer Services Numerous times sent numerous emails to Customer Services, Merchants and Payments since 21/2/22 to no avail! Acknowledgement of my email was only sent after querying progress in March since then nada!!! Please advise what can I do?? R6000 gone missing has not increased my credit availability nor cancelled Budget account!
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RCS's replyOfficial
28 Apr 2022, 12:42Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Apr 2022, 12:42
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
MN
Maxi N's updateReviewer Update
28 Apr 2022, 12:45As can be seen I have on numerous occasions tried your suggestion to no avail or response! Would appreciate a call from a Senior Employee my contact details on my profile
MN
Maxi N's update28 Apr 2022, 12:45
Reviewer Update
As can be seen I have on numerous occasions tried your suggestion to no avail or response! Would appreciate a call from a Senior Employee my contact details on my profile