RCS consultants are not helpful.

Item: RCS
Rating: 1
Author: Stephen S

I am very unhappy with the customer service consultants I contacted 3 times to figure out what is going on as my account is up to date yet I get messages to pay my account.

The consultants are not helpful they put on hold and then you get a message to rate service. Absolutely ******* that's my rating.

Terrible terrible terrible...

I want answers why oweoney on an up to date account. RCS I am waiting.

Helpful (0)

Replies (2)

RCS's replyOfficial

11 Mar 2022, 17:21

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply11 Mar 2022, 17:21

Official

RCS's replyOfficial

14 Mar 2022, 17:09

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply14 Mar 2022, 17:09

Official