DP
Davion P
1 reviews | Active since May 2020
26 Aug 2026, 16:24
RCS constantly declines my applications without a valid reason.
RCS constantly declines my applications without a valid reason. I keep getting declined for my application. I am not given a reason at all. I have the affordability and an excellent credit score. Even Standard Bank gave me a card but not RCS. I called the call center to ask for the reason, and was told a team leader would call me back. No one called.
I was approved for a mobicred account on TakeAlot, but not this.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
26 Aug 2026, 16:31Good day Davion,
We here with acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We here with acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply26 Aug 2026, 16:31
Official
Good day Davion,
We here with acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We here with acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
DP
Davion P's updateReviewer Update
31 Aug 2026, 08:52Thank you for your generic copy and paste response, but I have received no assistance, no communication, no resolution. 1 Star Rating... Unchanged.
DP
Davion P's update31 Aug 2026, 08:52
Reviewer Update
Thank you for your generic copy and paste response, but I have received no assistance, no communication, no resolution. 1 Star Rating... Unchanged.
DP
Davion P's updateReviewer Update
31 Aug 2026, 09:26Other than phone calls from call centers that phone me, and put down when I answer, I have not received a call. But you have my email address, you are more than welcome to contact me on email so that we can find a solution. Thank you.
DP
Davion P's update31 Aug 2026, 09:26
Reviewer Update
Other than phone calls from call centers that phone me, and put down when I answer, I have not received a call. But you have my email address, you are more than welcome to contact me on email so that we can find a solution. Thank you.