1 reviews | Active since May 2016

12 May 2022, 10:12

RCS constantly declines my applications without a valid reason.

I keep getting declined for my application. I am not given a reason at all. I have the affordability and an excellent credit score. Even Standard Bank gave me a card but not RCS. I can not fathom why?

0
Replies (2)
RCS
RCS's reply12 May 2022, 12:30
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group
RCS
RCS's reply13 May 2022, 13:08
Official
Good day

 

We are pleased to inform you that your complaint has been resolved.

 

Please accept our apologies for the inconvenience this may have caused you.

 

I trust you find the above in order.

 

Kind Regards,

RCS CARDS