EL
Elaine L

1 reviews | Active since Jul 2020

20 Dec 2021, 18:23

RCS - CON ARTISTS AND ******

RCS IS A CON ARTIST! WHEN I OPENED THE ACCOUNT WITH GAME YEARS AGO - ON MY TERMS & CONDITIONS - NOT ONCE WAS IT EVER STIPULATED THAT WHEN MY ACCOUNT WAS PAID IN FULL - I WOULD HAVE TO REQUEST THAT MY ACCOUNT BE CLOSED!!!!!! I HAVE HAD THIS ACCOUNT FOR YEARS NOW, WHY ON EARTH DO I NEED TO PHONE RCS & WASTE MY AIRTIME ON A CALL WHEN THE ACCOUNT WAS PAID IN FULL IN SEPTEMBER. I HAVE HAD A CALL TODAY FROM A RUDE WOMEN FROM RCS WHO CLAIMS THAT THE R140 IS A SERVICE FEE - FOR WHAT!!!!!! I SENT PROOF OF PAYMENT ON 20 SEPTEMBER AND IT STATES IN FULL AND FINAL SETTLEMENT! NO OTHER CREDIT ACCOUNTS HAVE THE AUDACITY TO DEMAND A SERVICE FEE WHEN THE BALANCE IS ZERO!! WHAT EXACTLY IS RCS SERVICING!! ON A NIL BALANCE. WHAT ABSOLUTE ******!! THREE EMAILS HAVE BEEN SENT TO RCS COMPLAINTS DEPARTMENT - TO-DATE, NO RESPONSE HAS BEEN RECEIVED - YET EVERY DAY, I GET CALLED TO PAY THE R140!

0
Replies (4)
RCS
RCS's reply21 Dec 2021, 08:41
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

EL
Elaine L's update24 Dec 2021, 15:04
Reviewer Update
EVEN THOUGH, RCS HAS SENT A RESPONSE THROUGH HELLOPETER, I STILL HAVE HAD NO RESPONSE TO MY EMAILS; HOWEVER COUNTLESS CALLS AND SMS'S REQUESTING THAT I PAY R140 TO CONTINUE SHOPPING - SERIOUSLY - WHAT **** ******: RCS WILL NOT RECEIVE 1 SINGLE CENT FROM ME AND HAS LOST A GOOD CUSTOMER - I HAVE BLOCKED THE RCS NUMBER AS I WILL NOT DEAL WITH ANOTHER AGENT ASKING FOR R140 ON A NIL BALANCE!!
EL
Elaine L's update24 Dec 2021, 15:05
Reviewer Update
RCS: GET A GRIP ON WHAT MANAGING A BUSINESS IS REALLY ABOUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EL
Elaine L's update24 Dec 2021, 15:13
Reviewer Update
I'M GLAD THAT I SAW THE OTHER COMMENTS TOO PERTAINING TO RCS - WON'T EVEN BOTHER TO OPEN A MAKRO ACCOUNT EITHER! - I BELIEVE THAT EDGARS IS ALSO PART OF 'RCS' SO YOU CAN KISS THAT ACCOUNT GOODBYE TOO-RCS! I WILL ONLY BE PURCHASING GOODS ON CASH FROM NOW ON - SO, SORRY FOR YOU!!! KISS MY INTEREST RATE ON CREDIT 'BYE, BYE' @#@@