RCS COMMUNICATION SUCKS

RCS, you need to up your game with communication. Tried to use my card for fuel this morning only to be declined and be embarrsed when my account is fully paid up to date. I called the call centre and was informed I have a old card, I need to go get a new one. Your cards does not have expiry dates so I would not have known that, you cannot send a message on the day that I queried this. At least let a person know before hand.