1 reviews | Active since May 2016

03 Aug 2020, 10:03

RCS - CLAIMS DEPARTMENT CLIENT SERVICE NON-EXISTENT

What a bunch of scavengers, I submitted te New Claim due to retrenchment, have not heard back from them and they keep on sending me warning letters. I have policies protecting me and they could not give a rat's ass. Keep on trying to debit my bank account too after I requested them to cancel all debit orders.

0
Replies (3)
RCS
RCS's reply03 Aug 2020, 10:19
Official
Good day 
We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind RegardsRCS Group


's update03 Aug 2020, 10:48
Reviewer Update
Unemployment causes a person not to have money for calls where no assistance are given. AGAIN stop ALL debit orders and attend to my claims?
RCS
RCS's reply10 Aug 2020, 13:17
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS