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MORASWI M

1 reviews | Active since Dec 2016

13 May 2019, 13:30

RCS CHARGING HIGH INTERESTS AND THREY DONT WANT U TO CANCELL THEIR CARDS

RCS card they are always trying to rip people off with their outrageous demands of money through interests that keep accumulating unnecessary. i have effectively paid off the debt and also requested that the card be cancelled. today when i received another sms saying i am owing them, i was told by their agent that i should pay monthly card fees, insurance and interests. when i asked what for because i have paid up the debt and requested cancellation, i was told that i should first pay cancellation fee first and only Head office will be able to decide when the cancellation can be effected, and in the meantime, i will be paying interests. RCS is robbing people their money through their nonsense processes. they are forcing people to remain with their company for self gain. this is ******* and people of south Africa should be aware of this crime. even when u ask them a clause on their policy they cant give you because it is not there. please be aware of the **** created by RCS cards.

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Replies (2)
RCS
RCS's reply14 May 2019, 13:16
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group

RCS
RCS's reply14 May 2019, 13:18
Official
Good day

 

We are pleased to inform you that your complaint has been resolved.

 

Please accept our apologies for the inconvenience this may have caused you.

 

We trust you find the above in order.

 

Kind Regards,

RCS CARDS