RCS CASH ADVANCE

Good day I made a cash advance request on Sunday morning 2018/07/15 around 9am , and was told that this will reflect in 24-48 hours which was yesterday. Till now no money in my account. Called again this morning 2018/07/18 and I am told that the bank has to confirm my banking details. Firstly RCS debits my account every month, you have my banking details already and why are we not told that they have to call the bank to confirm my account during the request. I have done this cash advance before and what I was told today is shocking. Such bad service WOW.