PV
Pierre V

1 reviews | Active since Jun 2018

25 Jun 2020, 14:12

RCS Cards will make you feel like an ********

If you ever wondered if it is a good idea to get an RCS card, don't. JUST DON"T. The last few months they make you feel like a ******** because they need to have your card authenticated. Until today was kind of okay with this proses. Today at Checkers for the first time sins 10 December 2019 they tell me, I cant pay with the RCS card and Drivers licence sins it expired. I also have a valid temporary licence which was also not acceptable according to them. And if I don't have ID book with me (I don't carry my ID BOOK everywhere with me) I can't pay at all with the RCS Card and need to pay with a other card or cash. I ended up leaving the store empty handed. RCS need to get better security on there cards to avoid this nonsense.

On top off this all, you always need to ask if the card is accepted at every store you want to use it at because the agreements could have changed.

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Replies (2)
RCS
RCS's reply29 Jun 2020, 09:21
Official
 Good day  We herewith acknowledge receipt of your complaint.  We have escalated your complaint to the relevant department for further assistance.  Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***  Kind Regards RCS Group 
RCS
RCS's reply03 Jul 2020, 14:18
Official
 Good day  We are pleased to inform you that your complaint has been resolved.                 Please accept our apologies for the inconvenience this may have caused you.  I trust you find the above in order.  Kind Regards, RCS CARDS