AN
Adolph N

1 reviews | Active since Apr 2014

30 Jan 2020, 08:59

RCS CARDS ********** and unauthorized Debit Order - Another Debit Order

27 Dec 2019, 09:54 ********** and unauthorized Debit order from RCS Cards. First payment I noticed was on the 25th November 2019 R 1063.80. I have reversed this debit order to my surprise on the 25th December 2019 they debited double the amount.

Please address this issue, as I have no business whatsoever with RCS. I would appreciate your prompt response in this matter ==================================== RCS's reply: 27 Dec 2019, 11:32 Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards, RCS CARDS ============================= 25 Jan 2020... I noticed a double debit order again from this ********** company. Please stop this nonsense of yours. I'm not a cardholder or use your services

R 4 040.96 has now been debited from my account

Please advise how do I escalate or report this company Debit order ***

0
Replies (1)
RCS
RCS's reply30 Jan 2020, 09:02
Official
Good day 
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group