RCS CARD,HOW STUPID CAN SOMEONE BE , TO ASK FOR PROOF OF PAYMENT ON A DEBIT ORDER…. PATHETIC

Pathetic service received

I have settled my account in May this year, after the settlement amount was quoted by the call centre, but they still ran the Debit Order for that Month

I informed them that the account must be closed immediately, The lady said it will take 30 days and the account will be closed

In October I receive a statement saying I paid more, I called them for refund and the lady Jasmine ( ***********) keep on asking for the proof of payment for the debit order that they ran, HOW STUPID CAN SOMEONE BE , TO ASK FOR PROOF OF PAYMENT ON A DEBIT ORDER…. PATHETIC

I NEED MY MONEY IN FULL TO BE PAID INTO MY ACCOUNT I NEED THOSE R59 THAT YOU HAVE BEEN TAKING SINCE MAY TO DATE