RCS CARD SETTLED & CLOSED BUT STILL CHARGING

On 21 January a settlement amount was requested and the card was settled. An e-mail with proof of payment and a request to close the account was e-mailed to [Email Removed] as well as [Email Removed] More e-mails followed on 22 January, 27 January and 9 February and still no confirmation has been received that the card has been cancelled. However, another account was sent early in February showing more costs accrued after the settlement payment. <br> <br> RCS are totally useless! Staff are rude and unhelpful when you phone the call centre. Get you act together RCS.