1 reviews | Active since Jul 2015
RCS Card re-application after ***** purchases on the account
Good day It is with great sadness that I write this email. After numerous emails & following up with RCS I have yet to get any feedback on the issue with obtaining a new card from RCS after my account was *****ed in Dec.
I have followed all the protocols that were required & still nothing. I have had more help from the staff at Builders warehouse then RCS with regards to assisting me to call RCS and get instructions on what to do next.
Up until today I still sit with no RCS Card.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS