TN
Thato N
1 reviews | Active since Nov 2021
29 Jun 2024, 23:55
RCS card & ID
I made a purchase at PnP dobsonville and swiped my RCS card that doesn't have a pin. The cashier asked for my ID document which i did not have at that time, so i produced my driver's license and together with the manager they refused to accept my license and demanded ID, i had to leave with the items i purchased, and they said icredit will be reversed. Which i can not see on my notifications
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RCS's replyOfficial
30 Jun 2024, 09:15Good day Thato Nkgabu,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,
RCS's reply30 Jun 2024, 09:15
Official
Good day Thato Nkgabu,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,