pP
pieter P

1 reviews | Active since Sept 2011

26 Apr 2026, 15:38

RCS card holders beware

For the past week now I've been trying to find out what's happening with my ***** case but no answer. RCS has never let me know how these *****sters work, even though they know. Once I was de*****ed and called on RCS to investigate I was told exactly how these ********s work. If RCS told me before it happened, I could have avoided being ******. The ******* spent more money than the cards' limit and was allowed by RCS, they just sent me a message "PLEASE NOTE THE BALANCE ON YOUR CARD IS NOW MORE THAN THE LIMIT AND THIS ADDITIONAL AMOUNT WILL BE ADDED TO YOUR NEXT INSTALMENT " I'm not allowed to overspend but ********s are. Therefore I would like to warn all RCS card holders that RCS just doesn't care because at the end of the day it is the owner that has to pay. First: You receive a message warning that a certain amount was spent on your card and if it wasn't you, answer "NO" Next day a person claiming to be from RCS calls and pretends to want to assist in reversing the money, she knows the exact amount and OTP sent to start the reversal. Then a second amount is spent and the same story. Apparently the first amount is false and the second is the money they're about to *****. Everything Sounds like RCS all messages seemed to be from RCS, trying to connect to your card app does not help because RCS only has a monthly statement which is only available from the first of the month. So can't check if anything was spent or not.

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Replies (1)
RCS
RCS's reply26 Apr 2026, 16:05
Official
Good day Pieter Potgieter,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance and will provide you with an update on Tuesday, 28th of April 2026.

Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or email *** 

Kind Regards

RCS Group

Best regards,