JM
JJ M

1 reviews | Active since Jul 2011

12 Jun 2018, 14:30

RCS card at PEP

Standing in long row at Pep stores Hazyview Junction Mall and when trying to pay with my RCS Game card I am being told my card does not work it is either not activated or has expired. Meantime I just used it minutes before at Checkers as I always do.

Now I am standing here like a fool. What to do? I was told PEP does accept Game RCS card. No problems at any off the other stores.

0
Replies (2)
RCS
RCS's reply14 Jun 2018, 16:14
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply18 Jun 2018, 08:45
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS