TC
Tshidiso C

1 reviews | Active since Oct 2019

06 Oct 2019, 13:07

RCS Card Application

Applying for a RCS-Cotton On secondary card is the worst process. Been waiting at Mall of the North for 2 hours while the store holds for an RCS Consultant. Been through 2 Consultants and both of them weren't helpful at all. Absolutely unacceptable, this RCS-Cotton On account definitely ruined my perception for both brands. Will be closing the account immediately.

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Replies (1)
RCS
RCS's reply07 Oct 2019, 13:03
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards,RCS GROUP

Best regards,