GC
Gail C

1 reviews | Active since Jan 2020

21 Jan 2020, 16:47

RCS Card

I am very disappointed iN RCS. I app**** for a RCS store card and got approved for about 30000 depending on the checks it can be less.

The departments approved the lending then the system gave me a 0 credit balance as I am a 1st time applicant for applying credit.

I feel the scoring on RCS accounts is ridiculous. I have more than enough money to pay back a loan.

0
Replies (2)
RCS
RCS's reply21 Jan 2020, 17:09
Official
Good day 
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS
RCS's reply27 Jan 2020, 09:31
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS