RCS CANNOT HELP, 19 PHONE CALLS, 9 EMAILS, 768 HOURS WAITING

Maybe this will assist in getting RCS's attention to help fix my account. on the 12 September I put the wrong pin in 3 times and my RCS app was blocked, I called and got told to send my ID signed 3 times, I did that, and called back. Was told Id be assisted in 48 hours. I heard nothing. I called again 16 Sep and got told to send through more document, I did this, I called again 18 Sep, got told to send the docs again, I did this. I called 21 Sep, an inquiry would be put through. I called 13 Oct, and get told the same thing all the others told me to do, Delete the app, and re-register. Go online, click on Retrieve Username & Password. I've done all the above and emailed everything to the CONTACTUS email address and the only response I get is "Someone will get in touch 72 hours" Im still waiting, 768 hours, 19 phone calls and how many emails and no one has resolved this. RCS has every screen shot of online and app notifications, all my account details and personal details. Yesterday I was given a SPECIALIST email for them, it doesn't work.