RR
Riaan R

1 reviews | Active since Oct 2017

11 May 2020, 12:40

RCS Call Center Staff are the rudest ever!!!!! calling from ***

For about 2 weeks I keep on getting up to 40 calls per day from this one number ***, and every time I pick up there is no one on the other side. So today I picked it up once again and this time a lady on the other side greets me. I said hi and asked who it was and she said RCS. I said sorry you could not get thru previously. So I told her that this is probably about my account which was unpaid the last month due to me not getting paid in lock down and I asked her if she can maybe help with some sort of 'payment holiday', then this arrogant woman say;"....if you can give me time to speak, I will." I was friendly from the start and she is such a b*tch. RCS, U SUC****! I never skipped a payment even once, now you are treating my like ****?!!!

0
Replies (1)
RCS
RCS's reply11 May 2020, 14:39
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group