RCS bunch of ******* over paid on settlement and they still did not close my account as requested o. 14 February 2020. So still charging Account fees.

Settled my account on the 14 February 2020 Made a call to close my account. I over paid on my settlement and was in a credit. Every month they deducted account fees up until today 2June202 so now all the money I was in credit with the is gone. And this after lots of emails and phone calls to the RCS group. This is so wrong. How many of us gets ********** like this from them. I just cannot get them to close my account. So I don't know any more. They have all my call conversations on record.