JP
Jacques P

1 reviews | Active since Sept 2011

15 Mar 2016, 20:35

RCS - Bunch of discriminating fools...

Went into Dion Wired on Saturday 5 March and app**** for Dion Wired (RCS) Card. After a very tedious and time consuming application process, my forms were submitted and I was notified via SMS later that day that my application has been approved. I went back the next day to sign the quote and collect my card, only to find that they only offer me R7000 credit. I told them to cancel everything. What strikes me as very pecu**** is that they gave my sister (who earns 5x less than I do) a card with R25000 credit. Obviously this is based on my past, where I got very indebted and had to go onto Debt Review. I have since paid off everybody and went to court to obtain a court order that states I am no longer indebted or on the Debt Review process. I submitted this to the 4 big credit bureaus and they are satisfied with it, so much so that my bank has now given me a Platinum Credit Card with a R50000 credit limit and a overdraft on my cheque account, with no issues at all. But somehow RCS thinks that I am not good enough, obviously discriminating against my credit history. I complained to them directly first, but it has been 10 days, still no reply. I am taking this matter to the NCR.

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Replies (1)
RCS
RCS's reply16 Mar 2016, 14:32
Official
Hello urkie,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group