RCS -BE CAREFUL THEY CHARGE EXTRA INTEREST ON WHAT IS AGREED UPON

<p>I app**** for a loan through RCS in February 2015. When I took out the loan I was informed on how much they will be deducting monthly from my account, as well as the total amount that I would have to pay back such as interest etc.</p> <p>I had agreed to this fixed amount and was told they will not charge me more interest on top of what I had owed them, which was more that half of the loan on interest.</p> <p>RCS has never sent me 1 statement to date, only if I had asked them via e-mail, they would send me a statement. </p> <p>February 2016 I received my statement after I had asked them and discovered that they have charged me more interest than what I had agreed to, I then e-mailed them and informed them immediatley, RCS e-mailed me back and informed me on the below:</p> <p>"As per the email that was sent to you on the 14 February 2016, we are aware that the balance reflecting on the account is more than your total amount repayable. We confirmed that any balance remaining after your final debit order has been received successfully will be cleared off the account, we are not allowed to overcherge you in any way.</p> <p>We are keeping track of your account to ensure that we do not overcharge you."</p> <p>I then e-mailed again in March as the statement that I had asked for still showed the incorrect amount, they confirmed above again that they are aware I am being overcharged.</p> <p>I then e-mailed them again 12 May 2016 asking to settle the amount that I owed them, and guess what they e-mailed me a statement letter that said I owed them an extra R583.31 on top of what I actually owed them.</p> <p>I then e-mailed them and sent the correspondence from RCS as above, and they still say that I owe them more than what was agreed upon and guess what the amount of extra interest that was charged has gone up today 19 May 2016, I now owe them R859.40 on top of what I actually owe them. </p> <p>THE SERVICE FROM RCS IS DISGUSTING, I WANT MY ACCOUNT CORRECTED TO WHAT IT IS ACTUALLY SUPPOSSED TO BE. IF THIS DOES NOT HAPPEN I AM GOING TO THE OMBUDSMAN.</p>