JL
Jan L
1 reviews | Active since Apr 2023
21 Apr 2023, 07:25
Rcs
I took a loan with Rcs and I settled the loan before the time. This happened in March 2023. When I got a statement this month I saw my account was in credit. I was never informed about it. So I sent them a mail and they said they need a copy of my ID and a proof of account. It was sent to them and today I get another mail they need a proof of payment. What run around is this to get my money back
Jan Labuschagne
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Replies (2)
RCS's replyOfficial
21 Apr 2023, 09:44Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance. Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance. Kind Regards
RCS Group
RCS's reply21 Apr 2023, 09:44
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance. Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance. Kind Regards
RCS Group
RCS's replyOfficial
28 Apr 2023, 14:43Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply28 Apr 2023, 14:43
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS