DvdW
Daniel van der Westhuizen

1 reviews | Active since Sept 2018

06 Jan 2023, 16:37

RCS bad very very bad

I have been on the phone for more than 90minutes...put tyres on my vehicle....had to take them off again...no problems with my account,no problems with my card or the machine, RCS could just not help me to get the dealership paid...i am furious because i was on a trip 1000km away from my hometown...RCS is bad,worse than bad,no assistance at all...listening to music on the phone with no help at all..i cut up my card and threw it in the dustbin...RCS you are really the worst company to deal with!!!

0
Replies (2)
RCS
RCS's reply16 Mar 2023, 11:43
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 
RCS
RCS's reply16 Mar 2023, 11:44
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS