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Charlotte C
1 reviews | Active since Aug 2020
12 May 2021, 17:26
RCS bad services
Bad bad service, ask for a settlement quote get it and its valid for 5 days, i paid settlement amount in full the same day but as per RCS I still have an outstanding amount. Can't contact RCS as all reply the same.......will refer your case to the relevent supervisor.
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Replies (3)
RCS's replyOfficial
13 May 2021, 08:02Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply13 May 2021, 08:02
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
CC
Charlotte C's updateReviewer Update
22 May 2021, 12:13Bad service still NO assistance at all.
RCS just a bad bad group with terrible service not recommended at all
RCS just a bad bad group with terrible service not recommended at all
CC
Charlotte C's update22 May 2021, 12:13
Reviewer Update
Bad service still NO assistance at all.
RCS just a bad bad group with terrible service not recommended at all
RCS just a bad bad group with terrible service not recommended at all
CC
Charlotte C's updateReviewer Update
15 Feb 2022, 18:41Issue still not sorted since December 2020, very frustrated
CC
Charlotte C's update15 Feb 2022, 18:41
Reviewer Update
Issue still not sorted since December 2020, very frustrated