RCS - BAD SERVICE

In a moment of weakness, I was manipulated into opening an account connected to Checkers. At no time during the process was I told that I would have to pay an initiation fee, service fee or customer protection fee. A few days after I had foolishly opened the account, a man from Checkers phoned me. He said that there is an insurance fee that would only be effective if I owed R 1000,00 or more. I received an invoice with charges that I was not aware of. Whilst in the shop, I had I purchased pair of socks for R35,00. The account was for R240,00. I wrote to these ‘pay it off’ people and demanded that the account be closed. I was informed that I had to pay the full R240,00 before that account could be closed. Afraid of damaging my credit score, I realized that I had no other choice, and I paid the total amount. I paid R240,00 for a R35,00 pair of socks! Subsequently, I sent the proof of payment to the email address. I was informed that whilst the payment had been made, there was no ‘turn around time’ for the issue of the confirmation of the account closure. That communication was sent on 13 October, 2025. To date, I still have not received any notification indicating that the account has been closed. These people are conniving, dishonest and inherently evil. They are so quick to take money, yet they cannot assist their clients within a reasonable time period. Totally *********** and *********! They must not even attempt to issue another account to me. They have caused untold emotional distress. So wicked and conceited.