TM
Teboho M

1 reviews | Active since Jun 2020

24 Jun 2020, 00:20

Rcs bad service

I have paid up my RCS loan through a collection company in January and still my account is still active on ITC, I have made numerous calls and have sent numerous emails to the recoveries department and the collections company ,my account is still active on bioth ITC and RCS. The service is appalling and frustrating. Please help!!!!!!

0
Replies (2)
RCS
RCS's reply24 Jun 2020, 08:41
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group


RCS
RCS's reply06 Jul 2020, 11:01
Official
 
Good day 
 
We are pleased to inform you that your complaint has been resolved. 
                
Please accept our apologies for the inconvenience this may have caused you. 
 
I trust you find the above in order. 
 
Kind Regards, 
RCS CARDS