RA
Rulene A
1 reviews | Active since Dec 2017
22 Oct 2019, 12:16
RCS BAD SERVICE
I paid my account off 3 months ago. Then out of no where I get a message to pay my account. I've called the call centres but I'm always on hold. Today I was on hold for 20 minutes, got through to someone who just transferred me and I had to wait for another 30 minutes.
Honestly, people stay away from this company! You'll only receive assistance in opening an account. Thereafter you're on your own.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
22 Oct 2019, 16:20Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,
RCS Group
RCS's reply22 Oct 2019, 16:20
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,
RCS Group
RCS's replyOfficial
22 Oct 2019, 16:44Good day,
We are pleased to inform you that your compliant has been resolved.
Please accept out apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS GROUP
We are pleased to inform you that your compliant has been resolved.
Please accept out apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS GROUP
RCS's reply22 Oct 2019, 16:44
Official
Good day,
We are pleased to inform you that your compliant has been resolved.
Please accept out apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS GROUP
We are pleased to inform you that your compliant has been resolved.
Please accept out apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS GROUP