CG
Charl G
1 reviews | Active since Oct 2023
18 Feb 2026, 13:37
RCS bad management of client payments
RCS CREDIT CARD(CTM), MANAGEMENT OF PAYMENTS IS TOO OFTEN NEGLECTED TO ALLOCATE TO THE ACCOUNT BUT QUICK TO SEND REMINDERS ABOUT NON PAYMENT. Beware that your payments may not be allocated to your account if you do not monitor it closely. The App on the mobile is also very ***** and seldom works correctly, often not available , does not authenticate login, GUI is terrible re screen layout with text wrapping etc. Will not recommend anyone to use them for credit provider.
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RCS's replyOfficial
18 Feb 2026, 14:54 Good day Mr. Charl van Graan,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
RCS's reply18 Feb 2026, 14:54
Official
Good day Mr. Charl van Graan,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group