RCS - Bad attitude - Disgusting Service

I was contacted last week regarding an outstanding amount on my Edgars account for some airtime subscription.

i don't recall subscribing to any such contracts, so i called Edgars to make an inquiry. i was contact by a lady from RCS and interrogated regarding the subscription.

i explained to her that i don't recall a telephone conversation , where i agreed to accept airtime , or any other products.

she then went on to tell me that she had listened to the conversation, and i had agreed to accept the subscription.

I naturally asked for a copy of the said conversation. " as this is hearsay "

i also informed her that , i also did not receive any confirmation sms or any information relating to he the products .

Neither did i verify the products via any website.

if i did not receive the products or activate any form of subscription i allegedly gave consent for, then this said subscription is not valid.

i must add that the service of RCS is disgusting and blatantly rude. The staff have no way of speaking to people .

i would no longer want to correspond via telephone with RCS ,and would like any further communication to be done in writing , so that a paper trail can be formulated.

i will certainly be taking this further , and have already written to my attorney for clarification on the legality of phone call subscriptions.

I would strongly advise that you remove the amount of R350.43 from my account immediately.

Gha**** Solomon EdgarsAccount No: ********** ********** 62034

Please put any further correspondence in writing as no telephone conversations will be entertained.