1 reviews | Active since Oct 2018
We keep receiving calls from RCS saying that we owe them R26. We do not have an RCS account which I have explained to the staff. Apparently they have our number but the name linked to this number and bad account is not us! I have asked them to please investigate and check because I have had this number for a long time. They promised to take my number off the system. That was over a week ago. I am still receiving up to 5+ calls a day for R26. We have since spoken to 2 more staff who also promised to make sure nobody else calls us! We are however ignoring the calls obviously but are receiving plenty voicemails. Surely by now if you take 5 calls a day for the last week or so they have spent more that R26!!!!!!!! Who wants an RCS account??? Imagine you can give them a wrong number and run away with all the money you just used!!!!!!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
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